13 years at OHSU – Expert in Management and IT – Military Veteran – B.S. Social Science
Seeking to advance my career with a focus on management and leadership, in a position where my technical knowledge and experience are valued and appreciated.
I am an accomplished expert in information technology, and a proven leader with a passion for operational technology in the most demanding of environments. I am a veteran of the U.S. Navy with extensive leadership experience, including direct supervision of groups ranging from 2 to 30 employees. I hold a Bachelor of Science degree, and I am currently working toward a business management and finance degree.
IT Field Technology Analyst Oregon
Health & Science University, Portland, OR Jan
2008 to Present
Supporting healthcare computer systems, with on-call coverage. Providing troubleshooting and repair, maintaining service level agreements and ensuring positive outcomes. Liaising with vendors, coordinating other stakeholders. Led a two-year hardware refresh, with an annual budget of $1.2 million and impacting more than 20,000 computers at multiple locations. Met operational target of 90% completion within budget constraints and high customer satisfaction. Currently leading technical aspects of COVID-19 mobile testing and vaccination van project, providing authoritative advice on operational technology resources. Three mobile vans have been deployed, delivering 360,000 vaccine doses to the community and expanding the availability of testing.
Hospital Corpsman United
States Navy, various locations Jun
2002 to Oct 2005
Provided medical care to military and civilian patients, at Naval Hospital Camp Pendleton, Naval Medical Center
San Diego, Kuwait, and Iraq. Attached to 1st Marine Division, U.S. Marine Corps, during Operation Iraqi Freedom. Managed groups of up to 30 employees. Developed leadership skills, attention to detail, strong work ethic, and collaborative problem-solving skills. Honorably discharged.
Science, Social Science, Portland State University (Jun 2018)
Associate of General Studies, Portland CC (Sep 2013)
Associate of Applied Business, Management/Finance, Eastern Gateway CC (Spring 2022)
Volunteer Work and Community Involvement:
the Dream Committee, City View Charter School (2020 to Present)
Serving to support the mission to establish a permanent facility.
Jones Farm Owners
Association (2016 to Present)
President and chair of the Board of Directors, leading strategic initiatives, budgeting, and resource allocation.
AFSCME Local 328, Council 75, AFL-CIO (2009 to 2021)
Supported worker interests in various roles, including as a senior lead steward, elected board member, elected convention delegate, and contract bargaining team member.
Certifications and Awards:
Anti-Racism (May 2021)
Information Privacy and Security (Apr 2021)
Service Management (Apr 2020)
Conflict Coaching Certification (Jun 2017)
Emerging Leader Certificate Series (Mar 2017)
Workplace Violence Prevention (Sep 2012)
Conflict Management (Oct 2011)
Emergency Management (Oct 2010)
Broadening Cultural Competence (Dec 2009)
Certified IT Professional (Nov 2014)
Dell Certified Technician (Jan 2014)
Apple Certified Support Professional (Dec 2013)
AFSCME Local 328 Lead Steward (Mar 2013)
Golden Rose, OHSU Service Excellence (Feb 2016)
Red Rose, OHSU Service Excellence (Jan 2016)
Letter of Appreciation (Nov 2003) Rear Admiral J. M. Mateczun, USN
Certificate of Appreciation (Feb 2003) Lt. Commander J. N. Serbas, USN