Eric Muehter
13
years at OHSU – Expert in Management and IT – Military Veteran – B.S. Social
Science
Objective:
Seeking to advance my
career with a focus on management and leadership, in a position where my technical
knowledge and experience are valued and appreciated.
Skills Summary:
I am an accomplished expert in information technology, and a proven leader with a passion for operational technology in the most demanding of environments. I am a veteran of the U.S. Navy with extensive leadership experience, including direct supervision of groups ranging from 2 to 30 employees. I hold a Bachelor of Science degree, and I am currently working toward a business management and finance degree.
Employment History:
IT Field Technology Analyst Oregon
Health & Science University, Portland, OR Jan
2008 to Present
Supporting
healthcare computer systems, with on-call coverage. Providing troubleshooting
and repair, maintaining service level agreements and ensuring positive
outcomes. Liaising with vendors, coordinating other stakeholders. Led a
two-year hardware refresh, with an annual budget of $1.2 million and impacting
more than 20,000 computers at multiple locations. Met operational target of 90%
completion within budget constraints and high customer satisfaction. Currently
leading technical aspects of COVID-19 mobile testing and vaccination van
project, providing authoritative advice on operational technology resources.
Three mobile vans have been deployed, delivering 360,000 vaccine doses to the
community and expanding the availability of testing.
Hospital Corpsman United
States Navy, various locations Jun
2002 to Oct 2005
Provided
medical care to military and civilian patients, at Naval Hospital Camp
Pendleton, Naval Medical Center
San Diego, Kuwait, and Iraq. Attached to 1st
Marine Division, U.S. Marine Corps, during Operation Iraqi Freedom. Managed
groups of up to 30 employees. Developed leadership skills, attention to detail,
strong work ethic, and collaborative problem-solving skills. Honorably
discharged.
Education:
Bachelor of
Science, Social Science, Portland State University (Jun 2018)
Associate of
General Studies, Portland CC (Sep 2013)
Associate of
Applied Business, Management/Finance, Eastern Gateway CC (Spring 2022)
Volunteer Work and Community Involvement:
Build
the Dream Committee, City View Charter School (2020 to Present)
Serving
to support the mission to establish a permanent facility.
Jones Farm Owners
Association (2016 to Present)
President
and chair of the Board of Directors, leading strategic initiatives, budgeting, and
resource allocation.
AFSCME
Local 328, Council 75, AFL-CIO (2009 to 2021)
Supported
worker interests in various roles, including as a senior lead steward, elected
board member, elected convention delegate, and contract bargaining team member.
Certifications and Awards:
OHSU Programs:
Anti-Racism (May 2021)
Information Privacy and Security (Apr
2021)
Service Management (Apr 2020)
Conflict Coaching Certification (Jun
2017)
Emerging Leader Certificate Series (Mar
2017)
Workplace Violence Prevention (Sep 2012)
Conflict Management (Oct 2011)
Emergency Management (Oct 2010)
Broadening Cultural Competence (Dec
2009)
Other Certificates:
Microsoft
Certified IT Professional (Nov 2014)
Dell Certified Technician (Jan 2014)
Apple Certified Support Professional
(Dec 2013)
AFSCME Local 328 Lead Steward (Mar 2013)
Awards:
Golden Rose, OHSU Service Excellence (Feb 2016)
Red Rose, OHSU Service Excellence (Jan 2016)
Letter of Appreciation (Nov 2003) Rear Admiral J. M. Mateczun, USN
Certificate of Appreciation (Feb 2003) Lt. Commander J. N. Serbas, USN